FAQ

Q: How can I view the status of my order?

A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.


Q: What are your shipping costs?

A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the invoice you see before confirming your order.


Q: How often do you ship orders?

A: Orders will be shipped every other business day (Monday, Wednesday and Friday).


Q: Do you ship outside of the USA?

A: We do not ship outside of the USA. We may in the future.


Q: What forms of payment do you accept?

A: We also accept PayPal, personal checks, and money orders. Checks and money orders should be made payable to "Glitz and Glamour Jewelry Boutique".

Q: What is your policy on payment by check or money order?

A: If you pay by check or money order, your order will be held for 5 days pending arrival of your payment. Once we receive your payment, it will be held until it clears. Your items will be shipped as soon as your payment clears.


Q: What is the minimum order amount?

A: There is no minimum order amount. You may purchase just one item.


Q: Is your site secure?

A: Yes. All transactions are supported by Secure Socket Layer (SSL) encryption, also known as secure order protection, secure certificate or digital certificate. Developed by Netscape, SSL is a protocol for securely encrypting and transmitting electronic information between web servers across the Internet, and is the most popular method for ensuring the secure transmission of credit card data and consumer information. You will see a locked security icon on your browser when making payments, so you will know it is encrypted.

Q: Do you charge sales tax?

A: Under the law of the state of Pennsylvania, we are required to charge 6% sales tax to shipments to Pennsylvania addresses.


Q: Do you have a catalog?

A: We do not have a catalog due to our ever-changing jewelry selection. We may be unable to restock certain items.

If you have questions still unanswered, please feel free to email us at info@glitzandglamourjewelry.com

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